Frequently Asked Questions
Everything you need to know about your Red Dragon Darts experience.
How long does shipping take for custom dart sets?
Standard shipping usually takes 3-5 business days, but custom-made or personalized dart sets require an additional 48 hours for precision manufacturing before dispatch.
What is your return policy on used dart flights and stems?
For hygiene and safety reasons, we only accept returns on darts, flights, and stems that are unused and in their original packaging. Faulty items are covered under our 30-day quality guarantee.
Do you ship your dartboards internationally?
Yes, we ship our professional-grade dartboards and accessories worldwide. Shipping costs and delivery times vary based on the destination country and package weight.
How do I know which dart weight is right for me?
We recommend beginners start with a 22g to 24g tungsten dart. Heavier darts offer more stability, while lighter darts allow for more speed and a flatter trajectory.
What payment methods do you accept?
We accept all major credit and debit cards, including Visa, Mastercard, and American Express, as well as digital payment options like PayPal and Apple Pay.
Can I track my order once it has been dispatched?
Absolutely. As soon as your order leaves our warehouse, you will receive an email with a tracking number and a link to follow your parcel's journey.